Another day, another step towards a cashless society. Account holders can now receive their Western Union® remittance straight to their PayMaya account!

Your family and friends anywhere in the country, or around the world, can simply go to their nearest Western Union® branch, and you can receive the money straight to your PayMaya account in five easy steps:


#1  Open your PayMaya app and tap Add Money near the top of your screen.


#2  Select Western Union® from the list of Add Money Partners.


#3  Enter the 10-digit Money Transfer Control Number (MTCN) from your contact’s Western Union® transaction.

Your relative or friend should receive one from the Western Union® representative during the over-the-counter MMT transaction.


#4  Tap Receive on the Confirmation screen after verifying the correct transaction details (e.g. MTCN, Sender Name, Amount)

#5  Wait for the in-app and SMS confirmation of the successful receipt of your remittance!

Note that only users with upgraded PayMaya account can claim domestic and international remittance sent via Western Union®. If you want to upgrade your account, follow this handy guide to scheduling your KYC call with PayMaya.

Remittance may take 24 hours to be reflected in your PayMaya app due to validation procedures per mobile money transfer transaction.

Once the money is credited to your PayMaya account, you can immediately use it to shop online, pay bills, and more

Learn about the latest mobile payment hacks and tips from us @PayMayaOfficial on Facebook, Instagram, and Twitter!

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About PayMaya

PayMaya Philippines, Inc. (formerly Smart eMoney, Inc.) is the pioneer in mobile money and payments and is a subsidiary of Voyager Innovations, the digital innovations company of PLDT and Smart.

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